Document Type

Article

Publication Date

2010

Publication Title

Journal of Library Administration

Volume

50

Issue

1

Pages

51-66

Abstract

The Klarchek Information Commons is a collaboration between Loyola University Libraries and Information Technology Services (ITS). The Information Commons has been open almost 2 years and was in the planning stages for almost 2 years before its grand opening in January 2008. During that period the library and ITS have learned how to work together to successfully operate this new service hub on campus. In this article, the authors look at the challenges faced by the two groups and how they resolved problems and faced the challenges inherent in running a large, complex, service-oriented organization.

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Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

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