Document Type
Article
Publication Date
2010
Publication Title
Reference Services Review
Volume
38
Issue
1
Pages
152-157
Abstract
This paper focuses on applications of Web 2.0 that improve training and communication within the reference services department. It discusses some of the best known and most heavily used examples of Web 2.0: blogs, calendars, wikis, RSS, image collections, podcasts or vodcasts, social bookmarks, text messages, instant messages, and social networks. Implementing Web 2.0 tools to coordinate communication and training creates a dynamic, interactive system for sharing procedures, ideas, and new developments within a reference services department.
Recommended Citation
"Web 2.0 for Reference Services Staff Training and Communication" Reference Services Review, 38.1 (2010): 152-157.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.
Copyright Statement
Copyright © 2010 Jane Currie
