Document Type

Article

Publication Date

2-9-2021

Publication Title

Social Work in Health Care

Volume

60

Issue

1

Pages

78-92

Publisher Name

Taylor and Francis Group

Abstract

The COVID-19 pandemic necessitated an immediate response and rapid transition from traditional face-to-face behavioral health services to behavioral telehealth at an organization serving sexual and gender diverse (SGD) individuals in Chicago. In this practice innovations article, we explore the unfolding public health crisis and the impact on service delivery for SGD individuals. Using a large multi-service organization as a case study, this paper describes how key members of the staff and leadership team shifted services online as a means of responding to isolation, loneliness, and disparities in access to healthcare for Chicago SGD communities. Lessons learned and practice recommendations are presented.

Comments

Author Posting © Taylor & Francis Group, LLC, 2021. This is an Accepted Manuscript version of the following article, accepted for publication in Journal of Social Work in Health Care, Vol.60, Iss.1, pp. 78-92. It is deposited under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. The final version of the article has been posted at: https://doi.org/10.1080/00981389.2021.1885561

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