Evaluating LLMs Capabilities Towards Understanding Social Dynamics

Document Type

Article

Publication Date

1-24-2025

Publication Title

Social Networks Analysis and Mining

Volume

15213

Pages

230–244

Publisher Name

Springer Nature Switzerland AG

Publisher Location

Cham, Switzerland

Abstract

Social media discourse involves people from different backgrounds, beliefs, and motives. Thus, often such discourse can devolve into toxic interactions. Generative Models, such as Llama and ChatGPT, have recently exploded in popularity due to their capabilities in zero-shot question-answering. Because these models are increasingly being used to ask questions of social significance, a crucial research question is whether they can understand social media dynamics. This work provides a critical analysis regarding generative LLM’s ability to understand language and dynamics in social contexts, particularly considering cyberbullying and anti-cyberbullying (posts aimed at reducing cyberbullying) interactions. Specifically, we compare and contrast the capabilities of different large language models (LLMs) to understand three key aspects of social dynamics: language, directionality, and the occurrence of bullying/anti-bullying messages. We found that while fine-tuned LLMs exhibit promising results in some social media understanding tasks (understanding directionality), they presented mixed results in others (proper paraphrasing and bullying/anti-bullying detection). We also found that fine-tuning and prompt engineering mechanisms can have positive effects in some tasks. We believe that a understanding of LLM’s capabilities is crucial to design future models that can be effectively used in social applications.

Comments

Author Posting © The Author(s), 2025. This article is posted here by permission of Springer Nature Switzerland AG for personal use and non-commercial redistribution. This article was published open access in Social Networks Analysis and Mining, Vol. 15213 (January 2025), https://doi.org/10.1007/978-3-031-78548-1_18.

Published in the ASONAM 2024 conference proceedings as part of the Lecture Notes in Computer Science (LNCS) series.

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

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